I was a new customer when i put my first order in.If i thought the ordering process was terrible the actual delivery was the same. I, as a new customer was to be given a 40% discount -- which i did not receive and a 20% if i ordered delivery on saturday which i did and never got the discount!
When the order did come (Finally) I had to throw out many items as they were rotten or stale!! The lunchmeat (Which is expensive) Was either bad or going bad and had to be thrown out as well!!! Many things i ordered i did not receive and was charged for nonetheless!!!
I hope this email is caught by a service rep& someone gets back to me. I have been trying to get in touch with a service rep for the last 2 months!!! This is unbelievable & totally unprofessional.
I have been an avid S&S customer for the last 40 yrs & never a problem until this.
I do not want to cease peak of. Altogether since i am recuperating slowly fr0m a rather serious shoulder surgery and cannot lift anything too heavy. If you don't contact me soon i will make a complaint to the better business bureau & the local news station.
Thank you in advance for your help in reconciling this horrible issue.
Respectfully, CAROL FOX 607 LONGFELLOW DR
Branford CT 06405
I CAN BE REACHED AT 203 208 2212 until 9:00pm. Mon thru Sun
Bad grocery order
I was a new customer when i put my first order in.If i thought the ordering process was terrible the actual delivery was the same. I, as a new customer was to be given a 40% discount -- which i did not receive and a 20% if i ordered delivery on saturday which i did and never got the discount!
When the order did come (Finally) I had to throw out many items as they were rotten or stale!! The lunchmeat (Which is expensive) Was either bad or going bad and had to be thrown out as well!!! Many things i ordered i did not receive and was charged for nonetheless!!!
I hope this email is caught by a service rep& someone gets back to me. I have been trying to get in touch with a service rep for the last 2 months!!! This is unbelievable & totally unprofessional.
I have been an avid S&S customer for the last 40 yrs & never a problem until this.
I do not want to cease peak of. Altogether since i am recuperating slowly fr0m a rather serious shoulder surgery and cannot lift anything too heavy. If you don't contact me soon i will make a complaint to the better business bureau & the local news station.
Thank you in advance for your help in reconciling this horrible issue.
Respectfully, CAROL FOX 607 LONGFELLOW DR
Branford CT 06405
I CAN BE REACHED AT 203 208 2212 until 9:00pm. Mon thru Sun