I have been trying for 4 days now to get a time slot for my grocery order. Last night the new time slot for Monday came up at 1:02 am and it was already "ALL SOLD OUT" how is that possible. The same thing has happened for the last three days and nights. I've reached out to Peapod in Jersey City, NJ as they represent deliveries for Stop & Shop in Wayne, NJ. All you get is a recording stating due to heavy volume they are unable to help you and then you are disconnected. I reached out to Stop & Shop customer service they don't have anything to do with Peapod. Please tell me why all the time slots are filled the minute they appear on the computer. Peapod employees are putting into the computer their reservation as well as family and friends. While all the other customers of Stop & Shop are unable to get a reservation. This is unfair and the Company that owns Peapod should be ashamed of the what is going on especially given the present situation. My husband and I are over seventy and depend on the delivery of our grocery's. Please tell me how I'm suppose to get my grocery supplies? As for Stop & Shop they are responsible as well for hiring this Company and not overseeing what is going on during this pandemic. Stop & Shop is as much to blame as the Peapod Company. This is disgraceful that both companies have put blinders on and have ignored it customers.
Peapod's lack of honesty
I have been trying for 4 days now to get a time slot for my grocery order. Last night the new time slot for Monday came up at 1:02 am and it was already "ALL SOLD OUT" how is that possible. The same thing has happened for the last three days and nights. I've reached out to Peapod in Jersey City, NJ as they represent deliveries for Stop & Shop in Wayne, NJ. All you get is a recording stating due to heavy volume they are unable to help you and then you are disconnected. I reached out to Stop & Shop customer service they don't have anything to do with Peapod. Please tell me why all the time slots are filled the minute they appear on the computer. Peapod employees are putting into the computer their reservation as well as family and friends. While all the other customers of Stop & Shop are unable to get a reservation. This is unfair and the Company that owns Peapod should be ashamed of the what is going on especially given the present situation. My husband and I are over seventy and depend on the delivery of our grocery's. Please tell me how I'm suppose to get my grocery supplies? As for Stop & Shop they are responsible as well for hiring this Company and not overseeing what is going on during this pandemic. Stop & Shop is as much to blame as the Peapod Company. This is disgraceful that both companies have put blinders on and have ignored it customers.