The auto zone in Omaha Nebraska on saddle creek has zero respect or common sense when dealing with customers. I’m a manager myself and would have never been okay dealing with customer like I was dealt with today at auto zone. I live near by this location and go there often because it’s close also where all my kids go that has all changed today. This is 5:00 we’d sept 23 rd I had bought a starter for a vehicle two weeks prior for a Tahoe I bought but decided to sell the vehicle. I go in to auto zone to return the starter and the guy tells me I can do a return on that because you decided to sell the vehicle. I can’t even make sense of him saying this, he talked to another guy working there then came back to me saying the part was installed and they can’t take it back, ask me where was the box it came in when it was tht same man tht kept my box when I purchased the starter. It was never installed he refused to listen to me said I will not give your money back for this so I’m just out of 183$. I will never go to auto zone anywhere if this man is type of employees this company is allowing to deal with customers.
Worst customer service
The auto zone in Omaha Nebraska on saddle creek has zero respect or common sense when dealing with customers. I’m a manager myself and would have never been okay dealing with customer like I was dealt with today at auto zone. I live near by this location and go there often because it’s close also where all my kids go that has all changed today. This is 5:00 we’d sept 23 rd I had bought a starter for a vehicle two weeks prior for a Tahoe I bought but decided to sell the vehicle. I go in to auto zone to return the starter and the guy tells me I can do a return on that because you decided to sell the vehicle. I can’t even make sense of him saying this, he talked to another guy working there then came back to me saying the part was installed and they can’t take it back, ask me where was the box it came in when it was tht same man tht kept my box when I purchased the starter. It was never installed he refused to listen to me said I will not give your money back for this so I’m just out of 183$. I will never go to auto zone anywhere if this man is type of employees this company is allowing to deal with customers.