I have been unable to get a simple question about an item I have paid for and awaiting delivery. Order # WM10851661. Trying to see if the delivery includes installation. I ordered on July 3rd delivery is in Aug 10. That is bad enough but customer service is a nightmare. When I dial the number given for customer care I get a menu that no matter what I choose takes me to an aggressive sales site. I will continue to attempt a resolution of the problem and if not answered by COB monday will be forced to cancel the order. I am certain I can buy a french door refrigerator at any number of places.
Impossible customer service
I have been unable to get a simple question about an item I have paid for and awaiting delivery. Order # WM10851661. Trying to see if the delivery includes installation. I ordered on July 3rd delivery is in Aug 10. That is bad enough but customer service is a nightmare. When I dial the number given for customer care I get a menu that no matter what I choose takes me to an aggressive sales site. I will continue to attempt a resolution of the problem and if not answered by COB monday will be forced to cancel the order. I am certain I can buy a french door refrigerator at any number of places.