Called in several times to discuss the potential refinance of my mortgage that you hold. Held for extraordinary time each attempt. Finally got a gentleman who was quite rude and refused to answer my questions. He finally told me he was sending me to "Rapid Refinance Dept". Held for an hour and no one ever answered. Unbelievable poor service. I'll check Lending Tree.
Attempting to Refinance
Called in several times to discuss the potential refinance of my mortgage that you hold. Held for extraordinary time each attempt. Finally got a gentleman who was quite rude and refused to answer my questions. He finally told me he was sending me to "Rapid Refinance Dept". Held for an hour and no one ever answered. Unbelievable poor service. I'll check Lending Tree.