Today I spent 49 minutes speaking to 5-6 different people trying to get access to our voicemail. I was finally given a number to call to activate it with a temporary password. I called the number and it wouldn't take the password but would take my old password. I called the number given to for repair if this didn't work. The individual there said he couldn't help me because he was with Internet and I needed to talk to Phone. He gave me the number I called and got him. Totally not happy with the run around, we had our voicemail a month ago when we upgraded. So now I am paying for a feature I can't use and can't get any help from Centurylink to correct the problem.
Voicemail
Today I spent 49 minutes speaking to 5-6 different people trying to get access to our voicemail. I was finally given a number to call to activate it with a temporary password. I called the number and it wouldn't take the password but would take my old password. I called the number given to for repair if this didn't work. The individual there said he couldn't help me because he was with Internet and I needed to talk to Phone. He gave me the number I called and got him. Totally not happy with the run around, we had our voicemail a month ago when we upgraded. So now I am paying for a feature I can't use and can't get any help from Centurylink to correct the problem.