I've been with century link for 6 yrs. There hasn't been any upgrades in the 6 yrs & unable to get another provider! 600 ft from my street both ways they have been given other options but not this street! Why? I've spoken with the city manager of Mebane,NC. He stated he couldn't help. I've tried to contact orange county communications, Jim Northrup/ director...no response. The next step is to contact the legislature as the internet isn't considered a public utility.There is a lot of construction in my neighborhood...about 140 new homes. I'm paying for 4m but only receive 1-2m on a good day! Century Link's answer is credit my bill of which I'm on the phone for hrs just to make that happen. One month I was without service for 29 days & was told by century link I wasn't a high priority.
No customer service...they suggest I get direct but I've spoken to neighbors that have direct & they say its even slower than just internet only. There needs to be a solution!
Poor service, no upgrades, no customer service
I've been with century link for 6 yrs. There hasn't been any upgrades in the 6 yrs & unable to get another provider! 600 ft from my street both ways they have been given other options but not this street! Why? I've spoken with the city manager of Mebane,NC. He stated he couldn't help. I've tried to contact orange county communications, Jim Northrup/ director...no response. The next step is to contact the legislature as the internet isn't considered a public utility.There is a lot of construction in my neighborhood...about 140 new homes. I'm paying for 4m but only receive 1-2m on a good day! Century Link's answer is credit my bill of which I'm on the phone for hrs just to make that happen. One month I was without service for 29 days & was told by century link I wasn't a high priority.
No customer service...they suggest I get direct but I've spoken to neighbors that have direct & they say its even slower than just internet only. There needs to be a solution!