Back on July 17 I ordered merchandise totaling $63.72 Order # 5966594705 and on July 29 I ordered merchandise for $19.99 Order # 596931957. I ordered both under the Rakuten page and it showed check marks that I had cash coming back. Well I kept looking and it was never posted. When I contacted Rakuten they said it would be posted on July 31. Nothing happened. The 63.72 shows 0 and the 19.99 shows pending. I don't know what went wrong because Kohl's was always so good about refunding right away. Rakuten says I have to have Kohl's conformation which of course I don't have. Could someone please help me.?
My cash back from Rakuten
Back on July 17 I ordered merchandise totaling $63.72 Order # 5966594705 and on July 29 I ordered merchandise for $19.99 Order # 596931957. I ordered both under the Rakuten page and it showed check marks that I had cash coming back. Well I kept looking and it was never posted. When I contacted Rakuten they said it would be posted on July 31. Nothing happened. The 63.72 shows 0 and the 19.99 shows pending. I don't know what went wrong because Kohl's was always so good about refunding right away. Rakuten says I have to have Kohl's conformation which of course I don't have. Could someone please help me.?