David Griffin record locator AFSFHL, leaving April 19th 2020. I am writing this email to express the concern and disappointment Mr Griffin has expressed. It is of his concern, and would like to make it known that he is pursuing legal action against JetBlue for not engaging in customer service nor giving a full refund for use of tickets to a destination that would put him in direct exposure to COVID19. Mr Griffin is not satisfied with the policy JetBlue has set forth. Due to this Pandemic its in his belief that he receives a full refund for tickets that will not be used. His tickets are travel to New Orleans, now considered a Red Zone. His complications of COPD restrict his from travel to a Red Zone. Please reach back with what JetBlue will be doing to rectify this complaint.
Full refund
Hello,
David Griffin record locator AFSFHL, leaving April 19th 2020. I am writing this email to express the concern and disappointment Mr Griffin has expressed. It is of his concern, and would like to make it known that he is pursuing legal action against JetBlue for not engaging in customer service nor giving a full refund for use of tickets to a destination that would put him in direct exposure to COVID19. Mr Griffin is not satisfied with the policy JetBlue has set forth. Due to this Pandemic its in his belief that he receives a full refund for tickets that will not be used. His tickets are travel to New Orleans, now considered a Red Zone. His complications of COPD restrict his from travel to a Red Zone. Please reach back with what JetBlue will be doing to rectify this complaint.