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Roger E Alton

Fri, 08/14/2020 - 03:12

I went to Ace Hardware in Ormond Beach, Florida to buy a few things one of which was Flex Paste made by Flex Seal. I had received a flyer that showed it and other items made by Flex Seal were on sale for $9.99. An Ace associate asked me if I needed help and I asked him where the Flex Paste was. He said that they didn't have it and suggested I use the Flex Seal paint. I told him that wouldn't work and he asked me what I was trying to fix. I told him and once again he suggested the paint. I told him that even though I'm not an engineer I know what I'm doing and what product I need. He said they didn't get it in. I then stated that if you're going to have something on sale that you should have plenty in stock or it's like false advertising.

He then got very defensive saying it wasn't Ace's fault and that Flex Seal had made the ad and I should be complaining to Flex Seal. I then told him that he sounded like this guy we have leading our country. Then he got mad and told me how great our president is and what he has done for this country. Then another Ace associate came up and told me to leave, that I was disturbing the customers. Now that made me mad because I've spent a thousand or more dollars in that store. I asked for the manager but I guess he wasn't in the store. I stood there for a while talking to another customer and finally left. Now that will be my last visit to an Ace store. There's always Home Depot, Lowes, and TCS.

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