I ordered a nice dinner 3 hours early (I set a delivery time of 7pm) they started the food on time. The food was picked up at 6:45- so far so good. I looked at the estimated delivery time & it said 7:40! The driver had multiple places to drop off before he got to us. So he was going to drive around with our food in the car for 45 min. delivering other orders. Our ice cream dessert would be melted, food cold, etc. Door Dash had 3 hours (places the order at 4pm) to get a driver & they screwed it up. Customer service was good but had to wait on hold 15 min to get them.
Horrible delivery
I ordered a nice dinner 3 hours early (I set a delivery time of 7pm) they started the food on time. The food was picked up at 6:45- so far so good. I looked at the estimated delivery time & it said 7:40! The driver had multiple places to drop off before he got to us. So he was going to drive around with our food in the car for 45 min. delivering other orders. Our ice cream dessert would be melted, food cold, etc. Door Dash had 3 hours (places the order at 4pm) to get a driver & they screwed it up. Customer service was good but had to wait on hold 15 min to get them.