I rented a vehicle yesterday and I was told if I needed to extend the time frame to call and inform them, I have spent half a day trying to get someone to help me. I have been transferred 10 times without resolution. Secondly, the agreed amount was $34 a day and on my bill is $62.89 which is wrong.
Please resolve this issue regarding this matter because not one department I spoke to could help me. This is not only frustrating but an inconvenience a day before my wedding.
I respectfully request the amount be adjusted per the verbal agreement.
My name is Sean Howard and the rental agreement number is 248532233. I am doing everything possible to inform you that I need this car until Monday.
Extension of a rental plus a discrepancy of a rate quote
Customer service,
I rented a vehicle yesterday and I was told if I needed to extend the time frame to call and inform them, I have spent half a day trying to get someone to help me. I have been transferred 10 times without resolution. Secondly, the agreed amount was $34 a day and on my bill is $62.89 which is wrong.
Please resolve this issue regarding this matter because not one department I spoke to could help me. This is not only frustrating but an inconvenience a day before my wedding.
I respectfully request the amount be adjusted per the verbal agreement.
My name is Sean Howard and the rental agreement number is 248532233. I am doing everything possible to inform you that I need this car until Monday.
Please contact me @ (757)300-9009.