Hello Ellen, Unfortunately, I am being forced to cancel my upcoming trip, due to the limited travel/crowd restrictions/Closed locations-things out of my control. I have done a lot of business with Priceline, & have always been fairly pleased with my dealings with you. However, the upcoming rental car I have booked with you, trip # 207-083-054-30, I was told was non refundable. Normally, I would understand, & normally I would not have to cancel the trip. Under these circumstances, I would like to know that your company, that I have worked with a ton, over the years, would take exception to your rule, due to cancellation out of my control. I would like this $315.14 refunded back to my account. I will also be contacting Marriott Customer Service, but on your end, it would be nice if you made an executive/special circumstance considerations under these circumstances, & made the process easy, so future business will come your way.
An unplanned & no choice trip cancellation.
Hello Ellen, Unfortunately, I am being forced to cancel my upcoming trip, due to the limited travel/crowd restrictions/Closed locations-things out of my control. I have done a lot of business with Priceline, & have always been fairly pleased with my dealings with you. However, the upcoming rental car I have booked with you, trip # 207-083-054-30, I was told was non refundable. Normally, I would understand, & normally I would not have to cancel the trip. Under these circumstances, I would like to know that your company, that I have worked with a ton, over the years, would take exception to your rule, due to cancellation out of my control. I would like this $315.14 refunded back to my account. I will also be contacting Marriott Customer Service, but on your end, it would be nice if you made an executive/special circumstance considerations under these circumstances, & made the process easy, so future business will come your way.