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I have been waiting over a month and a half for the Geek Squad to repair my washing machine that I bought at Best Buy in June 2019. I have a five year service contract through Best Buy so they are supposed to repair my washing machine. The lid cracked because of a faulty construction design. My husband has called the Geek Squad repeatedly and they repeatedly lied to us and said a new lid would be sent. It is now a month and a half later and we still have not received the needed lid. I am over 70 years old and very tired of having to go to the laundromat to get clean clothes. The Geek Squad needs to shop lying to us and to replace my broken washing machine with a comparable washing machine.

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