I must start by saying that until this experience, I have ALWAYS had the best of best service from BestBuy. However, with this purchase of the Galaxy TabA, I am most unhappy. I am a senior (80) and purchased the tablet for my own pleasure. It arrived with a tiny scrap of paper that was supposed to be the instructions in a font that I have to use a magnify glass. I've called Samsung asking for a site where I could download a User Manual, and I get the runaround. Samsung is interested in saving money, so manuals are on their cutting block. They have directed me to a link, which does NOT download the manual. I've tried SEVERAL times calling BestBuy both at their 800 number and my local number. The 800 number is answered by God knows who and all they tell me is that the Tablet does not come with a manual. The local number gives you a 30 minute wait and then usually disconnects. I don't understand why I can not get some help.
Samsung Galaxy TabA 10.1 tablet
I must start by saying that until this experience, I have ALWAYS had the best of best service from BestBuy. However, with this purchase of the Galaxy TabA, I am most unhappy. I am a senior (80) and purchased the tablet for my own pleasure. It arrived with a tiny scrap of paper that was supposed to be the instructions in a font that I have to use a magnify glass. I've called Samsung asking for a site where I could download a User Manual, and I get the runaround. Samsung is interested in saving money, so manuals are on their cutting block. They have directed me to a link, which does NOT download the manual. I've tried SEVERAL times calling BestBuy both at their 800 number and my local number. The 800 number is answered by God knows who and all they tell me is that the Tablet does not come with a manual. The local number gives you a 30 minute wait and then usually disconnects. I don't understand why I can not get some help.