Got my Roku today, following the set-up procedure, when entering code said it failed and a number popped up that I should call, 1-844-797-3999, said there was an activation/support fee, either five year or lifetime. gave him my debit card number to charge $152.99. Said his name was Jay Dsouza. Then he gave me a different number to call if I have any problems, 1-877-917-9337. I was suspicious, as soon as I got off the phone went on-line to see about this "activation" fee, found out it is a big scam. Called my bank and reported fraud, but they say will investigate within 10 days, had to cancel my card.
Scam - activation fee
Got my Roku today, following the set-up procedure, when entering code said it failed and a number popped up that I should call, 1-844-797-3999, said there was an activation/support fee, either five year or lifetime. gave him my debit card number to charge $152.99. Said his name was Jay Dsouza. Then he gave me a different number to call if I have any problems, 1-877-917-9337. I was suspicious, as soon as I got off the phone went on-line to see about this "activation" fee, found out it is a big scam. Called my bank and reported fraud, but they say will investigate within 10 days, had to cancel my card.