I am glad to see that JCP's stock is at $1.75, down 44% this year alone. I wrote the company sever times stating that you have NO customer service in your stores. Scanner's don't work. Rude employees. My wife still like to shop JCP's but only for clearance and sales. I would never shop your store again and I am guessing that many others feel the same way I do. All you had to do is give good customer service like the old days. Customers come first. Now its the bottom line that comes first and we, the consumer, suffer. In this case, you suffered!
Poor or non customer service
I am glad to see that JCP's stock is at $1.75, down 44% this year alone. I wrote the company sever times stating that you have NO customer service in your stores. Scanner's don't work. Rude employees. My wife still like to shop JCP's but only for clearance and sales. I would never shop your store again and I am guessing that many others feel the same way I do. All you had to do is give good customer service like the old days. Customers come first. Now its the bottom line that comes first and we, the consumer, suffer. In this case, you suffered!