Confirmation #62108814 Cancel #937891186 The confirmation states that it could be canceled by August 22 4:00 Hotel Time. It was canceled on August 20 or 21; your company is slow to verify any cancellations. The $80 charge was put on my card on August 3, a long time before the scheduled stay on August 22-23. Other hotel chains do not put the charge on 19 days BEFORE the stay. I am unable to reach your "customer service", having spent more than an hour waiting for a response from the company. It is unlikely that we will stay with Choice again. #SLM1325.
Improper charge
Confirmation #62108814 Cancel #937891186 The confirmation states that it could be canceled by August 22 4:00 Hotel Time. It was canceled on August 20 or 21; your company is slow to verify any cancellations. The $80 charge was put on my card on August 3, a long time before the scheduled stay on August 22-23. Other hotel chains do not put the charge on 19 days BEFORE the stay. I am unable to reach your "customer service", having spent more than an hour waiting for a response from the company. It is unlikely that we will stay with Choice again. #SLM1325.