Have been on the phone since 12 noon CST trying to change a ticket to Thailand as the information we received was faulty. On hold for almost 7 hours then got hung up on. Now wait time is 12 hours this is nuts and totally ridiculous. This is how you do business, take the money but not help when there is a problem unable to change on internet no help there. Called connecting Korean airlines to make change and they can't because it was made through delta. There needs to be some way to contact a person if you online does not work.
Trying to change international ticket
Have been on the phone since 12 noon CST trying to change a ticket to Thailand as the information we received was faulty. On hold for almost 7 hours then got hung up on. Now wait time is 12 hours this is nuts and totally ridiculous. This is how you do business, take the money but not help when there is a problem unable to change on internet no help there. Called connecting Korean airlines to make change and they can't because it was made through delta. There needs to be some way to contact a person if you online does not work.