I am writing to you in connection with the above flight which I was booked earlier this year.
The flight was supposed to depart from today from MCO to ATL), but was cancelled due to Covid-19. The return ticket was supposed to take place on August 14th
I received a link in order to get a refund (online) but the website doesn’t seem to be working. I have tried on multiples occasions. I have a screenshot to prove it.
We also tried to reach out to you many times but in vain.
I will like therefore to know what will be the next step in order to get a refund.
Kind regards,
Flight cancelled
Dear Sir/Madam,
Reference: [JQEWI3]
I am writing to you in connection with the above flight which I was booked earlier this year.
The flight was supposed to depart from today from MCO to ATL), but was cancelled due to Covid-19. The return ticket was supposed to take place on August 14th
I received a link in order to get a refund (online) but the website doesn’t seem to be working. I have tried on multiples occasions. I have a screenshot to prove it.
We also tried to reach out to you many times but in vain.
I will like therefore to know what will be the next step in order to get a refund.
Kind regards,
Miss messaoudi.