Have been trying to get my payment back for some time. Flight was canceled in September 2020. We have booked with Tix Travel Group - Gate1.nl. a travel agent. She told me that my request was declined by the airline, so you. I spoke with Delta Airlines Nederland in the first instance and she told me that I must now contact you to see my money back.
I would go to New York for five days on 21-09-2020, together with my mother.
Flight no. there was DL 9278 and Flight no. back was DL9367 [Saturday 09-26-2020]
How will this be handled? We are not going to New York for the time being, so a voucher is pointless. I would love to hear from you.
Flight canceled by covid
Good morning,
Have been trying to get my payment back for some time. Flight was canceled in September 2020. We have booked with Tix Travel Group - Gate1.nl. a travel agent. She told me that my request was declined by the airline, so you. I spoke with Delta Airlines Nederland in the first instance and she told me that I must now contact you to see my money back.
I would go to New York for five days on 21-09-2020, together with my mother.
Flight no. there was DL 9278 and Flight no. back was DL9367 [Saturday 09-26-2020]
How will this be handled? We are not going to New York for the time being, so a voucher is pointless. I would love to hear from you.
Miss Sophie Schep