We bought a Model LC75N8003U 75 inch tv from Best Buy approximately 7 months ago and to say that your customer service is less than stellar is absolutely gross understatement! Approximately two weeks ago, our tv went dark and nothing worked for the exception of a blinking red light. We called for service and were told that service people would be there today (08-05-19) then we are told that there was no paperwork or calls pertaining to our request for service. At which point they issued a service number (H934267) and were advised that service people would not be there until Friday August 9th. I know that we are just another number to you all, but we spent hard earned money on your product and to be treated this way by your company is an absolute shame. Needless to say I am extremely upset and will never EVER buy another Sharp product! But I am asking that you all to at least have the common courtesy to respond to my inquiry!
Upset with customer service
We bought a Model LC75N8003U 75 inch tv from Best Buy approximately 7 months ago and to say that your customer service is less than stellar is absolutely gross understatement! Approximately two weeks ago, our tv went dark and nothing worked for the exception of a blinking red light. We called for service and were told that service people would be there today (08-05-19) then we are told that there was no paperwork or calls pertaining to our request for service. At which point they issued a service number (H934267) and were advised that service people would not be there until Friday August 9th. I know that we are just another number to you all, but we spent hard earned money on your product and to be treated this way by your company is an absolute shame. Needless to say I am extremely upset and will never EVER buy another Sharp product! But I am asking that you all to at least have the common courtesy to respond to my inquiry!
Mario C. Guevara
gwmcg @yahoo.com