I stopped flying AA 35 years ago after you lost my luggage in Franfurt airport and then made me pay 75 Deutschmarks to get it back. I wrote several letters and the only response I got was you weren't responsible. But no one else had my luggage. This time I pay $1000 for a direct flight BWI to DFW and back where I PARKED MY CAR. You cancelled my flight minutes after I return my rental car. I can't find your desk in DFW because there are little to NO signs. I get rerouted through Miami to get back to BWI almost 8 hours late and if I were to suggest a refund or even a lower rate I would probably hear the same response I heard about the money in Germany. I stopped flying American for a reason. If this had not been an emergency I would have chosen another airline. Next time i will pay extra just so I dont have to fly your airline.
Cancelled flight
I stopped flying AA 35 years ago after you lost my luggage in Franfurt airport and then made me pay 75 Deutschmarks to get it back. I wrote several letters and the only response I got was you weren't responsible. But no one else had my luggage. This time I pay $1000 for a direct flight BWI to DFW and back where I PARKED MY CAR. You cancelled my flight minutes after I return my rental car. I can't find your desk in DFW because there are little to NO signs. I get rerouted through Miami to get back to BWI almost 8 hours late and if I were to suggest a refund or even a lower rate I would probably hear the same response I heard about the money in Germany. I stopped flying American for a reason. If this had not been an emergency I would have chosen another airline. Next time i will pay extra just so I dont have to fly your airline.