My first time contacting this company customer service department for help. I called the # on my statement. My 1st call to the # mentioned above recording prompted me to select a specific number if I was over 50 years old. I hung up and immediately dialed the same number again. Second call recording did not ask my age. A CSR started assisting me answering my questions about payment options then I assumed I asked too many question because the CSR started speaking in a language I didn't understand then started laughing at me, spoke again in a language I didn't understand and laugh again. I hung up. I am truly appalled at the way I was treated. I will never purchase another Hyundai.
Called customer service 18005234030 @5:50pm 7/16/21
My first time contacting this company customer service department for help. I called the # on my statement. My 1st call to the # mentioned above recording prompted me to select a specific number if I was over 50 years old. I hung up and immediately dialed the same number again. Second call recording did not ask my age. A CSR started assisting me answering my questions about payment options then I assumed I asked too many question because the CSR started speaking in a language I didn't understand then started laughing at me, spoke again in a language I didn't understand and laugh again. I hung up. I am truly appalled at the way I was treated. I will never purchase another Hyundai.