My bluelink ended on Dec. 30, 2022, because the program had to be updated. I called my Rosen Hyundai dealership shortly after, they told me I would have to go to Hyuandi Corporation directly. I called the number given to me several times, and they told me on January 20th they would be sending out the dis that I would have to put into my car to update the program so I can get my Bluelink again, but it never came. This is all very frustrating as I am a Senior and not computer-orientated and have trouble doing things like this. I am very dissatisfied with the Hyuandi Corporation as they are unable to help in this situation. I was told I, the customer, would have to go to the Corporation to get this SD card for the program update. Today, I also found out I would have to go online to order this card, the cost would be $25.00!!!!! I feel Hyundai has let its customers down.
Barbara Orlando
SD Card
My bluelink ended on Dec. 30, 2022, because the program had to be updated. I called my Rosen Hyundai dealership shortly after, they told me I would have to go to Hyuandi Corporation directly. I called the number given to me several times, and they told me on January 20th they would be sending out the dis that I would have to put into my car to update the program so I can get my Bluelink again, but it never came. This is all very frustrating as I am a Senior and not computer-orientated and have trouble doing things like this. I am very dissatisfied with the Hyuandi Corporation as they are unable to help in this situation. I was told I, the customer, would have to go to the Corporation to get this SD card for the program update. Today, I also found out I would have to go online to order this card, the cost would be $25.00!!!!! I feel Hyundai has let its customers down.
Barbara Orlando