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Suzanne Klein

Wed, 08/16/2023 - 21:10

I recently was informed that my Genesis 2015 no longer supports blue link and that there is no solution to this problem. One of the best features on my car (this is my second 2015 Genesis) is this feature. I am a senior citizen who depends on blue link and remote start in the winter months. I called customer care and was informed that there is no fix for this problem. I was wondering if Hyundai/Genesis would consider helping me to pay for a remote start for my vehicle as I have been a loyal customer and have paid for this service for the entirety of my owning my cars. It is very interesting that newer Genesis owners receive free oil changes and services, another perk that older Genesis owners never received, despite owning this luxury car. I feel that Hyundai/Genesis should be loyal to their customers. Please respond to my request. Thank you.

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