I sent an email to cancel my membership at least 3 months ago, but because of covid no one ever emailed me back. Someone finally emailed me back, but I am now being charged for not having a 30 day notice on cancellation (because no one ever got back to me since the pandemic). I have moved away from the city and have not used the gym in months yet am still being charged this fee as well as last months membership costs too. Both of which seem very inappropriate to do to a costumer of 2 years. I would appreciate if someone would call me about this ASAP. 913-620-4137.
Cancellation
Hello,
I sent an email to cancel my membership at least 3 months ago, but because of covid no one ever emailed me back. Someone finally emailed me back, but I am now being charged for not having a 30 day notice on cancellation (because no one ever got back to me since the pandemic). I have moved away from the city and have not used the gym in months yet am still being charged this fee as well as last months membership costs too. Both of which seem very inappropriate to do to a costumer of 2 years. I would appreciate if someone would call me about this ASAP. 913-620-4137.