I would like to know if the entire company is a scam or just OKC? Because I have been a member since 2012. Different locations because of class offerings. Not always a fan of some of the teachers, but for the most part tried to deal with it. Tried to cancel during COVID, they deferred my membership. THANK YOU FOR THAT! Then i call at the end of June, caring for older people. Didn't want to be exposed. I am directed to the online/cancellation site. Didn't happen! Called back in August, what do you know doesn't show i have tried to cancel. Then get billed for longer. I really liked going to these gyms in okc / Yukon. Great workout classes, love that you can pick a location and class time that fits your schedule!!! When everything calms down i can tell you where i will NOT BE GOING !!!! GOLD's I will probably go ANYWHERE BUT GOLD's!! Did i mention the customer service people even hung up on me? OH LIKE IT IS MY FAULT THEY ARE A SCAM.
One move thing, several times going to the body pump class in the mornings. Run into underwear and boa in the weight storage room. SERIOUSLY!!
Long time member
I would like to know if the entire company is a scam or just OKC? Because I have been a member since 2012. Different locations because of class offerings. Not always a fan of some of the teachers, but for the most part tried to deal with it. Tried to cancel during COVID, they deferred my membership. THANK YOU FOR THAT! Then i call at the end of June, caring for older people. Didn't want to be exposed. I am directed to the online/cancellation site. Didn't happen! Called back in August, what do you know doesn't show i have tried to cancel. Then get billed for longer. I really liked going to these gyms in okc / Yukon. Great workout classes, love that you can pick a location and class time that fits your schedule!!! When everything calms down i can tell you where i will NOT BE GOING !!!! GOLD's I will probably go ANYWHERE BUT GOLD's!! Did i mention the customer service people even hung up on me? OH LIKE IT IS MY FAULT THEY ARE A SCAM.
One move thing, several times going to the body pump class in the mornings. Run into underwear and boa in the weight storage room. SERIOUSLY!!