last night december 13,2019, i went to walmart store in newark california with 2 e gift cards that i earned via microsoft rewards. the cashier totaled up the purchases and the total came to 70 dollars which was in correct. examing the receipt it was noted the cards were entered as purchases for 5 dollars each rather than a 5 dollar credit. the cashier began to argue that there was nothing she could do, which in my oponion she she never had done. he argument kept on changing because she was confused and didnt know how to correct the error. i asked for a manager to step in which one finally appearede and said one of the certificates was invalid because it had the same card number and tyhan changed her mind and said that because one was on a smart phone walmart doesnt accept them, which in either case is wrong because i have done this before. both e certificates were recorded and accepted but as noted earlier , recorded as purchases and the cashier entered them as 5 dollar purchases, but wouldnt admit that and was backed by the manager who didnt look at the phone to see that there was a difference in the 2 certicates number or that they were accepted by the scanner but entered wrongly.. tell me what can be done?
e Gift card
last night december 13,2019, i went to walmart store in newark california with 2 e gift cards that i earned via microsoft rewards. the cashier totaled up the purchases and the total came to 70 dollars which was in correct. examing the receipt it was noted the cards were entered as purchases for 5 dollars each rather than a 5 dollar credit. the cashier began to argue that there was nothing she could do, which in my oponion she she never had done. he argument kept on changing because she was confused and didnt know how to correct the error. i asked for a manager to step in which one finally appearede and said one of the certificates was invalid because it had the same card number and tyhan changed her mind and said that because one was on a smart phone walmart doesnt accept them, which in either case is wrong because i have done this before. both e certificates were recorded and accepted but as noted earlier , recorded as purchases and the cashier entered them as 5 dollar purchases, but wouldnt admit that and was backed by the manager who didnt look at the phone to see that there was a difference in the 2 certicates number or that they were accepted by the scanner but entered wrongly.. tell me what can be done?