I purchased and paid for an all-in-one printer. I received one ink cartridge foe the printer I ordered (it requires 2), and NO printer. Talked with someone in customer service who told me I would receive a refund since the supplier was out of stock of that printer. Then I got an e-mail telling me to print out the return label, put it on the package and return it to receive my refund. It also said 73.73 would be refunded when I paid 84.52. They were charging me for the shipping of an item that they did not send. Also, I can't print a return label because I have NO printer! What are your suggestions?
Product shipped was incorrect
I purchased and paid for an all-in-one printer. I received one ink cartridge foe the printer I ordered (it requires 2), and NO printer. Talked with someone in customer service who told me I would receive a refund since the supplier was out of stock of that printer. Then I got an e-mail telling me to print out the return label, put it on the package and return it to receive my refund. It also said 73.73 would be refunded when I paid 84.52. They were charging me for the shipping of an item that they did not send. Also, I can't print a return label because I have NO printer! What are your suggestions?