I was recently trying to purchase fabric at Wal-Mart. I understand not having someone man that counter all the time. There is usually a bell. No bell this time. It took me 10 min to find an associate who said they couldn't help me. Shouldn't all employees know how to use scissors!? So I cut it myself. Unfortunately, I couldn't print the price tag. Second employee I found was nice enough to have the appropriate person paged, but any employee should be able to cut fabric and push 3 buttons on a machine. Just like any employee should be allowed to unlock a cabinet! You aren't Union so there shouldn't be a my job their job problem. Employee efficiency- something to work on.
Customer service
I was recently trying to purchase fabric at Wal-Mart. I understand not having someone man that counter all the time. There is usually a bell. No bell this time. It took me 10 min to find an associate who said they couldn't help me. Shouldn't all employees know how to use scissors!? So I cut it myself. Unfortunately, I couldn't print the price tag. Second employee I found was nice enough to have the appropriate person paged, but any employee should be able to cut fabric and push 3 buttons on a machine. Just like any employee should be allowed to unlock a cabinet! You aren't Union so there shouldn't be a my job their job problem. Employee efficiency- something to work on.