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Sandra rodriguez

Tue, 07/21/2020 - 04:02

Bought brand new refrigerator from Home depot and their warranty is only 48hrs but this brand new refrigerator has not worked since day 1 but due to the temperature setting I was advise to wait 24 hrs to change the temp then wait another 24 hrs to see the change by then I was redirected to deal with Samsung which has been a nightmare from day 1. they refuse to refund or replace with a new refrigerator will only fix but I can't get them to send a repair person to come over. every time I'm schedule for service repair it gets cancel and they keep blaming each other Samsung and the third party service quick. now more than a month with a brand new refrigerator that does not cool. I'm very frustrated.

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