Letter ref 01039602211940. Identification no WFOFXXWPFFJ67397. Ref this letter which uses the words urgent action. I have contacted my local ford dealer who supplied the car, they have no parts available and can't say when they will get them as fords have run out. We received the letter on the 19th and contacted Darron ford at hayling island on the 20th. We are going on holiday in this car on the 26 th,both my wife and I are very concerned about using the car under the circumstances. I contacted customer services this morning who just repeated that there was nothing they could do about it, no manager was available, they were all in a meeting. This is totally unsatisfactory. This is the first ford I have owned and if this is the standard of service it will be the last. Garry Passfield
Battery monitoring sensor recall
Letter ref 01039602211940. Identification no WFOFXXWPFFJ67397. Ref this letter which uses the words urgent action. I have contacted my local ford dealer who supplied the car, they have no parts available and can't say when they will get them as fords have run out. We received the letter on the 19th and contacted Darron ford at hayling island on the 20th. We are going on holiday in this car on the 26 th,both my wife and I are very concerned about using the car under the circumstances. I contacted customer services this morning who just repeated that there was nothing they could do about it, no manager was available, they were all in a meeting. This is totally unsatisfactory. This is the first ford I have owned and if this is the standard of service it will be the last. Garry Passfield