I am curious why after two days I have yet to receive a confirmation of my order for the hearphone product. My charges were paid two days ago when the order was placed, which I personally viewed on my accounts. I called Bose again earlier today to find out what has happened and was not given any definite answer. I was told when I placed my order that this product was available and would ship in 2-3 business days with a tracking number. As of now I have not received a confirmation of my order and obviously no tracking number. I must say I am surprised by this. I can place an order with just about any company and receive confirmation of my payment and my order within seconds, whether the product I have ordered is a $10.00 or 100.00 product. I expected far better service than this from a company whose products I have used and owned for over 25 years. I hope to hear something soon or I may look elsewhere for a similar product.
My order No# 53724736
To Whom it May Concern,
I am curious why after two days I have yet to receive a confirmation of my order for the hearphone product. My charges were paid two days ago when the order was placed, which I personally viewed on my accounts. I called Bose again earlier today to find out what has happened and was not given any definite answer. I was told when I placed my order that this product was available and would ship in 2-3 business days with a tracking number. As of now I have not received a confirmation of my order and obviously no tracking number. I must say I am surprised by this. I can place an order with just about any company and receive confirmation of my payment and my order within seconds, whether the product I have ordered is a $10.00 or 100.00 product. I expected far better service than this from a company whose products I have used and owned for over 25 years. I hope to hear something soon or I may look elsewhere for a similar product.
Sincerely,
John Fletcher