I recently went into the dollar tree at 82-025 Hwy 111 Ste 101 Indio CA. Upon checking out there was only 1 cashier and he had about 10 people in line. Their was an employee in the area of the hot air balloons . I asked her if she could call a second cashier. She informed me" I am off work". I can understand this but she was in the merchandise area rearranging the balloons. The balloons were the ones on a stick and was pushed into a Styrofoam bottom. Another employee who was off work called for another cashier. The manager was the one to open another cashier. When I informed him " he indicated by labor laws once she is off they will have to pay her". So she can straightened balloons but can't take a minutes to call a second checker. This field of work is called" customer service". But this why the retail business is going down hill. It appears this store passed on training starting at the top to the bottom and this is the what to expect from their employees- NO CUSTOMER SERVICE.
No customer service
I recently went into the dollar tree at 82-025 Hwy 111 Ste 101 Indio CA. Upon checking out there was only 1 cashier and he had about 10 people in line. Their was an employee in the area of the hot air balloons . I asked her if she could call a second cashier. She informed me" I am off work". I can understand this but she was in the merchandise area rearranging the balloons. The balloons were the ones on a stick and was pushed into a Styrofoam bottom. Another employee who was off work called for another cashier. The manager was the one to open another cashier. When I informed him " he indicated by labor laws once she is off they will have to pay her". So she can straightened balloons but can't take a minutes to call a second checker. This field of work is called" customer service". But this why the retail business is going down hill. It appears this store passed on training starting at the top to the bottom and this is the what to expect from their employees- NO CUSTOMER SERVICE.