Hi, On April 29, 2020 I purchased and installed AVG Ultimate for $79.99 and installed it on my Windows 7 Computer. The order number is 1001353027120. On May 20, 2020 I received an email from Amazon.com that says:
"We believe that an unauthorized party may have accessed your account. To protect your information, we have":
-- Disabled the password to your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders. You can ignore any confirmation emails that you received for these orders.
-- If appropriate, refunded purchases to your payment instrument. However, we recommend you to review all recent activity on your payment methods and report any unauthorized charges to your financial institution.
-- Restored any gift card balance that may have been used. It may take 2 to 3 days for the gift card balance to be available in your account.
--Disabled the Two step verification in your account if active, please reset on Amazon and enable if appropriate.
Apparently, some individual accessed my Amazon account's personal information and purchased seven (7) Gift Cards using one of my Credit Cards. I immediately notified Amazon and my Bank that even though I have AVG Ultimate, someone hacked my computer. How could that happen? I purchased AVG Ultimate thinking that a problem like this could not happen. Please reply to me at tconlon.avc@gmail.com. My phone number is (631)235-6889.
Fraud on my Amazon account
Hi, On April 29, 2020 I purchased and installed AVG Ultimate for $79.99 and installed it on my Windows 7 Computer. The order number is 1001353027120. On May 20, 2020 I received an email from Amazon.com that says:
"We believe that an unauthorized party may have accessed your account. To protect your information, we have":
-- Disabled the password to your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders. You can ignore any confirmation emails that you received for these orders.
-- If appropriate, refunded purchases to your payment instrument. However, we recommend you to review all recent activity on your payment methods and report any unauthorized charges to your financial institution.
-- Restored any gift card balance that may have been used. It may take 2 to 3 days for the gift card balance to be available in your account.
--Disabled the Two step verification in your account if active, please reset on Amazon and enable if appropriate.
Apparently, some individual accessed my Amazon account's personal information and purchased seven (7) Gift Cards using one of my Credit Cards. I immediately notified Amazon and my Bank that even though I have AVG Ultimate, someone hacked my computer. How could that happen? I purchased AVG Ultimate thinking that a problem like this could not happen. Please reply to me at tconlon.avc@gmail.com. My phone number is (631)235-6889.