I have been trying for the past month to make contact with AVG about a subscription, which I had asked to be cancelled. On my account page I have a message; "Because you have unsubscribed, this subscription will not be renewed." Yet now my wife and I have just received activation codes for the subscription, which was renewed automatically. Can you please explain how this happened. I do not want any form of relationship with AVG as you hasve become a curse to me. We do not use your anti virus programs and want all ties and accounts with AVG terminated. I have tried writing to the company but have failed every time to make contact. WILL SOMEONE PLEASE HELP ME.
Subscription not cancelled as requested
I have been trying for the past month to make contact with AVG about a subscription, which I had asked to be cancelled. On my account page I have a message; "Because you have unsubscribed, this subscription will not be renewed." Yet now my wife and I have just received activation codes for the subscription, which was renewed automatically. Can you please explain how this happened. I do not want any form of relationship with AVG as you hasve become a curse to me. We do not use your anti virus programs and want all ties and accounts with AVG terminated. I have tried writing to the company but have failed every time to make contact. WILL SOMEONE PLEASE HELP ME.