I am probably correct in saying that you usually receive emails from people who have a problem or concern and they may be a little on the negative side; this one is not one of those emails. My name is Mike Holt and I'm a Board Member of the Concord High School Bands in Concord, NC. On many occasions over the past several years, we have had the need to build several large props that are used in the band performances and competitions. During all of those events, Lowe's has been there with us. We have discovered that Lowe's is the go to place to find many items that we are in need of and Lowe's has never let us down.
I would like to add that the main reason that we return is because of the customer service shared by several of your employees. People like Thomas, Rem, Barbara, the people that serve in the lumber dept., Joyce and a gentleman by the name of Steven who cuts glass, and several others whose names I cannot recall, have gone above and beyond the call of duty on many occasions to make things happen for us. Their kindness, professionalism and their willingness to serve is outstanding and greatly appreciated. When we have a need, Lowe's is the first stop.
I just want to add a huge Thank You very much for a job well done by your employees in Concord and for helping us feel at home when we enter your doors. We are always greeted with a smile, a warm welcome and they have always shown a desire to make our needs become a reality. They represent your company very well. It is because of them that I refer business your way. They turn a visit with a purpose into a very positive and pleasant experience.
Thank you Lowe's.
Peace,
Mike Holt
Board Member of the Concord High School Bands
Concord, NC
Customer service
Greetings to you all,
I am probably correct in saying that you usually receive emails from people who have a problem or concern and they may be a little on the negative side; this one is not one of those emails. My name is Mike Holt and I'm a Board Member of the Concord High School Bands in Concord, NC. On many occasions over the past several years, we have had the need to build several large props that are used in the band performances and competitions. During all of those events, Lowe's has been there with us. We have discovered that Lowe's is the go to place to find many items that we are in need of and Lowe's has never let us down.
I would like to add that the main reason that we return is because of the customer service shared by several of your employees. People like Thomas, Rem, Barbara, the people that serve in the lumber dept., Joyce and a gentleman by the name of Steven who cuts glass, and several others whose names I cannot recall, have gone above and beyond the call of duty on many occasions to make things happen for us. Their kindness, professionalism and their willingness to serve is outstanding and greatly appreciated. When we have a need, Lowe's is the first stop.
I just want to add a huge Thank You very much for a job well done by your employees in Concord and for helping us feel at home when we enter your doors. We are always greeted with a smile, a warm welcome and they have always shown a desire to make our needs become a reality. They represent your company very well. It is because of them that I refer business your way. They turn a visit with a purpose into a very positive and pleasant experience.
Thank you Lowe's.
Peace,
Mike Holt
Board Member of the Concord High School Bands
Concord, NC