I have been trying to log onto Lowes.com for the last several months but could not remember my password. The system finally locked my out so I selected 'Reset Password', entered my correct email address and received the reply a link would be sent to my email address to reset my password. Several months later, untold number of attempts to reset my password and yet, nothing works. I never received a link in my email address to reset my password. I have tried calling only to be put on hold until I would finally give up on ever talking to anyone. Why does no one answer the phone, nor ever sends a link to reset a password?? Your customer service really is non-existent.
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I have been trying to log onto Lowes.com for the last several months but could not remember my password. The system finally locked my out so I selected 'Reset Password', entered my correct email address and received the reply a link would be sent to my email address to reset my password. Several months later, untold number of attempts to reset my password and yet, nothing works. I never received a link in my email address to reset my password. I have tried calling only to be put on hold until I would finally give up on ever talking to anyone. Why does no one answer the phone, nor ever sends a link to reset a password?? Your customer service really is non-existent.