We purchased a kitchen range model number JB655YKFS Item # 1362370 on line on 14 July 2020, Order# 702409125.We requested home delivery and paid the additional $30 haul away fee. We received a confirmation email at susan.peay.sp @gmail.com. This email identified a scheduled delivery date of 2 Aug 2020 and delivery time from 8a.m. to 8 p.m. No delivery, no phone call. Went to San Antonio Callaghan store location. A nice young man took my phone number and said someone would call us shortly and that the item requested was in the store awaiting delivery. Its now 5p.m. and no phone call. The nice young man gave us a number to call. Called it. No one answered. Just checked order status and there is no information about the location of the item or its delivery date.
18 days is along time to wait. Hope you have better luck that we have.
On line purchase and no delivery
We purchased a kitchen range model number JB655YKFS Item # 1362370 on line on 14 July 2020, Order# 702409125.We requested home delivery and paid the additional $30 haul away fee. We received a confirmation email at susan.peay.sp @gmail.com. This email identified a scheduled delivery date of 2 Aug 2020 and delivery time from 8a.m. to 8 p.m. No delivery, no phone call. Went to San Antonio Callaghan store location. A nice young man took my phone number and said someone would call us shortly and that the item requested was in the store awaiting delivery. Its now 5p.m. and no phone call. The nice young man gave us a number to call. Called it. No one answered. Just checked order status and there is no information about the location of the item or its delivery date.
18 days is along time to wait. Hope you have better luck that we have.
Ralph Peay 210-416-6179