I'm out $288, still after 3 or 4 weeks have no product. been on the phone 4 or 5 times with my pillow. Been hung up on 2 times. They put you on hold every 30 seconds only to ask you the same exact question. Just to piss off the customer more I guess? Then they tell me I'm rude. Well you have charged my credit card and I don"t have anything for it. Now they are saying they might be charging me out of my credit for their inconvenience? Be very careful with this company. Maybe they have a great product. I don't know. But if you have to deal with customer service. be ready for them to lie to you and waist your time while they are not willing to listen to the customers issues.
Worse customer service i have ever dealt with
I'm out $288, still after 3 or 4 weeks have no product. been on the phone 4 or 5 times with my pillow. Been hung up on 2 times. They put you on hold every 30 seconds only to ask you the same exact question. Just to piss off the customer more I guess? Then they tell me I'm rude. Well you have charged my credit card and I don"t have anything for it. Now they are saying they might be charging me out of my credit for their inconvenience? Be very careful with this company. Maybe they have a great product. I don't know. But if you have to deal with customer service. be ready for them to lie to you and waist your time while they are not willing to listen to the customers issues.