I called minutes after you informed me that you were sending this to the wrong address. After much discussion I was told that either it would be cancelled or redirected to my California address. Evidently neither of this options happened. Because of that I reordered and paid twice. I now own 4 pants, 4 purses, multiple tops and many duplicate other items.... with one of the order sitting on a frozen little island airport where I will not be for 2.5 more months.
Additionally, I know that I hate two (x2) of the shirts...now it will be impossible to return them....I now own 4 shirts that I hate because of this double order . You gave me the absolute poorest customer service. I find it very hard to believe that within minutes of placing an order that you are not capable of fixing it. I am so very frustrated, upset and cannot believe that you think so little of my business.
Poor customer service
I called minutes after you informed me that you were sending this to the wrong address. After much discussion I was told that either it would be cancelled or redirected to my California address. Evidently neither of this options happened. Because of that I reordered and paid twice. I now own 4 pants, 4 purses, multiple tops and many duplicate other items.... with one of the order sitting on a frozen little island airport where I will not be for 2.5 more months.
Additionally, I know that I hate two (x2) of the shirts...now it will be impossible to return them....I now own 4 shirts that I hate because of this double order . You gave me the absolute poorest customer service. I find it very hard to believe that within minutes of placing an order that you are not capable of fixing it. I am so very frustrated, upset and cannot believe that you think so little of my business.