Add new comment

James Blackman

Tue, 05/08/2018 - 23:48

We purchased a Viking refrigerator & Viking 6 burner glass top stove 10 / 12 / 2010 when remodeling our kitchen. We did not start using them until they finished the remodeling, all most one year later. May 10 / 2013 you paid Seasonal Comfort to replace the lower evaporator (it was leaking). Then March 12 / 2014 ,you paid Seasonal Comfort to replace the upper evaporator (it was leaking) . Now , the lower evaporator you replaced May 10 / 2013 is leaking again! I think the part you put in it was DEFECTIVE part. The evaporator has no moving part to wear out, it has to be a defective part. I feel you should take care of this problem.

I am 75 years old, I have had alot of appliances in my time none with this many problem ever. I have a GE refrigerator side by side has never had evaporator put in it, I have had it for 30 years. I thought this was a top of the line refrigerator. I feel you should take care of the parts & labor.

Thank you,
James Blackman / 281 620 8976

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.