We had a bad experience at MOTEL 6. On 7/25/20,we couldn't stay in a dirty room with a broken AC. It was late. We were tired. It was bad enough we had to leave and drive home. We have pictures. We were lied to by the manager and now NO REFUND as promised. REPORT # 1503491. I am in the hospitality business. At what point does the customer not count? Customer satisfaction and repeat business is the best advertising you can do. Now a month later we still have to bad mouth the company because of no refund and no communication. MOTEL 6, step up to the plate and protect your reputation. I won't stop till I am satisfied. Robert Petro. Prospect Ct. $175.00 versus a repeat customer. Whats more viable?
Complaint
We had a bad experience at MOTEL 6. On 7/25/20,we couldn't stay in a dirty room with a broken AC. It was late. We were tired. It was bad enough we had to leave and drive home. We have pictures. We were lied to by the manager and now NO REFUND as promised. REPORT # 1503491. I am in the hospitality business. At what point does the customer not count? Customer satisfaction and repeat business is the best advertising you can do. Now a month later we still have to bad mouth the company because of no refund and no communication. MOTEL 6, step up to the plate and protect your reputation. I won't stop till I am satisfied. Robert Petro. Prospect Ct. $175.00 versus a repeat customer. Whats more viable?