My washer was scheduled to be delivered last Friday. I got a confirmation email but the delivery never arrived. I've been trying for 3 hours to get someone who can tell me when my washer will be delivered. One CSR said the replacement was ready but couldn't tell me a delivery date. On the website under job status it says they're waiting for a part to repair the old one. I've talked to several CSRs and everyone transfers me to someone else. Why can't anyone answer this simple question? This is the worst company I've ever dealt with.
Scheduled delivery didn't arrive, can't get an answer
My washer was scheduled to be delivered last Friday. I got a confirmation email but the delivery never arrived. I've been trying for 3 hours to get someone who can tell me when my washer will be delivered. One CSR said the replacement was ready but couldn't tell me a delivery date. On the website under job status it says they're waiting for a part to repair the old one. I've talked to several CSRs and everyone transfers me to someone else. Why can't anyone answer this simple question? This is the worst company I've ever dealt with.