I bought 2 recliners 1 14 19. The gentleman asked me if I wanted the extended protection plan (which I did) Well both chairs are falling apart. I went the route of sending pictures etc. thru this plan and never got an email back, but I received a merchandise certificate for $329.99. I called the extended protection people and she said it was for the chair that they can't repair. I bought 2 Chairs. I question about the other chair and said only 1 protection plan was purchased. Why the heck this guy give me the protection for one chair is beyond me. Called the store and they said to bring the chair back. I'm 66 and my husband is 78. Are you kidding me. The chairs are not even a year old.
2 recliners
I bought 2 recliners 1 14 19. The gentleman asked me if I wanted the extended protection plan (which I did) Well both chairs are falling apart. I went the route of sending pictures etc. thru this plan and never got an email back, but I received a merchandise certificate for $329.99. I called the extended protection people and she said it was for the chair that they can't repair. I bought 2 Chairs. I question about the other chair and said only 1 protection plan was purchased. Why the heck this guy give me the protection for one chair is beyond me. Called the store and they said to bring the chair back. I'm 66 and my husband is 78. Are you kidding me. The chairs are not even a year old.