I have shopped at Menards my whole life and have always been treated fairly by your employees. But your rebate system really stinks. I sent a rebate on October 1, 2019 and October 26, 2019 and have never received them. I have notified them 5-6 times and they say they are sending it. It NEVER comes or NEVER CASHED. They blamed the Post Office. So I went there to complain and while I was there a woman came up to me and said she never received her $75 for 3 kayaks.The last two times rebates have been available, I didn't send them in because I have to beg for them. I am thinking of now shopping at Home Depot, because Menards can't stand up to its promise of a rebate. A reply would be greatly appreciated and also my rebate would be greatly appreciated. I've talked to many customers who also don't get their rebates and aren't happy either.
Never got rebates
I have shopped at Menards my whole life and have always been treated fairly by your employees. But your rebate system really stinks. I sent a rebate on October 1, 2019 and October 26, 2019 and have never received them. I have notified them 5-6 times and they say they are sending it. It NEVER comes or NEVER CASHED. They blamed the Post Office. So I went there to complain and while I was there a woman came up to me and said she never received her $75 for 3 kayaks.The last two times rebates have been available, I didn't send them in because I have to beg for them. I am thinking of now shopping at Home Depot, because Menards can't stand up to its promise of a rebate. A reply would be greatly appreciated and also my rebate would be greatly appreciated. I've talked to many customers who also don't get their rebates and aren't happy either.