Menards Special Order
• Order Date 4/5/2020
• 6: LED WFR CCT 700 LM
• 3 Pack 91288
• Quantity 2
Order Delivered
• 4/14/2020
• MISSING ONE BOX only one box of 3 delivered
List of emails with customer service department:
1. 4/14/2020 – Sent email to Customer Service at Menards
o Only one of the two sets of lights was delivered
o 4/14/2020 – Customer Service sent an email. stating they would get back to me.
2. 4/17/2020 – another email to customer service asking when they would get back to me at the time I sent this email I have waited 3 BUSINESS days
3. 4/22/2020 – another email to customer service asking when they would bet back to me at the time I sent this email it had been one calendar week since my first Customer Service Request
4. 4/28/2020 – THIS EMAIL. It has now been 2 weeks since I sent the first email to Customer Service. I have sent 4 emails in the last two weeks and not one has been answered except the first email that was answered by an automated system.
Ordered 2 sets of 3 recessed lighting
Menards Special Order
• Order Date 4/5/2020
• 6: LED WFR CCT 700 LM
• 3 Pack 91288
• Quantity 2
Order Delivered
• 4/14/2020
• MISSING ONE BOX only one box of 3 delivered
List of emails with customer service department:
1. 4/14/2020 – Sent email to Customer Service at Menards
o Only one of the two sets of lights was delivered
o 4/14/2020 – Customer Service sent an email. stating they would get back to me.
2. 4/17/2020 – another email to customer service asking when they would get back to me at the time I sent this email I have waited 3 BUSINESS days
3. 4/22/2020 – another email to customer service asking when they would bet back to me at the time I sent this email it had been one calendar week since my first Customer Service Request
4. 4/28/2020 – THIS EMAIL. It has now been 2 weeks since I sent the first email to Customer Service. I have sent 4 emails in the last two weeks and not one has been answered except the first email that was answered by an automated system.